Returns & FAQ
Cancellations
All of our products are made to order especially for you. If you wish to cancel or amend your order, please use the link provided in your confirmation email. You can edit your order at any time before it goes to production
Once your order has gone to production, you may be eligible for a replacement/resolution depending on the situation. After you’ve received your order, you have 30 days to address any quality issues.
Damaged/Quality Issues
For the fastest resolution, please include a photograph demonstrating the quality issue of the print or the damaged area of the item. The most optimal pictures are on a flat, well-lit surface, with the tag and error clearly displayed. This quick and simple step will help us to provide a speedy resolution.
Refunds policy
Quality is guaranteed. If there is a print error or visible quality issue, we'll replace or refund it. Please reach out to customer service within 30 days of receiving your order if you experience quality issues.
Because our online products are made-to-order, we do not accept general returns or sizing-related returns.
- PayPal: Any refunds processed will show back up in your Paypal account balance within 24 business hours.
- Credit Card: Any refunds processed via your credit/debit card will show back up in your bank account within 7 to 10 business days depending on your bank.
Shipping
Your order may arrive in multiple shipments because our merch is made-to-order and some products are made at different facilities.
Accepted Payment Methods
We accept payments via credit/debit cards, PayPal, Google Pay, and Apple Pay.
Will I have to pay any additional taxes on my order if I’m located outside of the US?
International orders may be subject to import taxes, duties, and other customs charges. The charges vary by country, and at this time we are unable to calculate them in advance. For more information regarding your country’s customs policies, please contact your local customs office. If such a fee indeed gets imposed on your package, you are responsible for its payment.